Server Management

Per Ticket Plan

buynowIf there are less support requests from your clients then Per Ticket  plan is made for you. With this package we provide direct support to your end users through your helpdesk which means we work as your employee and work as frontend support on your support helpdesk. The best thing about this plan is “Pay As You Use”, you do not need to pay monthly fees with this plan, you need to pay only as per ticket.

  • 24×7 Server support.
  • 30 min response time.
  • Certified Admins.
  • L1 to L3 supported.
  • Helpdesk support.
  • 24 / 7 Server Monitoring.
  • Helpdesk support.
  • 20 minutes average Guaranteed response time.
  • Unlimited accounts per server.
  • Instant Server Reboot.
  • Immediate Escalation To DataCenter.
  • Guaranteed Uptime.
  • Handle all types of Issues ranging from Level I to Level III.
  • Installation of third party software and script.
  • All Certified Engineers.
  • Basic pre-sales questions handled.
  • Support for any number of Domains or Servers.
  • Expert and Friendly Support.
  • All day and Night Support.
  • Customized Plans as per your Requirements.


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